Shipments and returns

Your shipment

Packages are generally dispatched within 2 days after receipt of payment 

We offer free shipping for any items of £30 and over for delivery for UK Mainland Shipping only.

We can arrange shipping to northern Ireland, the Highlands and Isle of White but you will need to contact us prior to placing an order to arrange a quote.


The courier companies that we will use are parcelforse, tnt and dhl. once the shipment has been arranged we will email you with your items tracking number. 


We currently only offer shipping to locations within the European Union.

However if you live outside this area we can arrange for delivery on orders over £1,000 .

You also can pay in euros.

When we ship your goods to you we will use one of the three following delivery companies:

 

  1. Parcelforce
  2. TNT
  3. DHL

 

Please check there current terms and conditions and their holiday allowances before contacting our customer services about none receivable items and on the rare occasion of receiving faulty or damaged goods. 

 

http://www.parcelforce.com/terms-and-conditions

 

http://www.dhl.co.uk/content/dam/downloads/g0/express/shipping/terms_condiitions/international/terms_conditions_of_carriage.pdf

 

http://www.tnt.com/express/en_gb/site/home/terms-conditions.html